Deletation Request

At Flashfix, we respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of our services. If you wish to request the deletion of your personal data, please follow the procedure outlined below.

 

1. Requesting Deletion

To initiate a deletion request, please contact us at:

 

Email: info@dutdavid.com

Phone: +254714378596

Please provide us with the following information to help us identify your account:

 

Full name

Email address associated with your account

Mobile number (if applicable)

This information will be used solely for the purpose of verifying the ownership of the account and to fulfill your request.

 

2. Verification Process

Upon receiving your request, we will contact you to verify your identity and confirm the deletion. We may ask you to provide additional information to complete this verification process.

 

3. Impact of Deletion

Please be aware that requesting the deletion of your personal data will result in the termination of your account and inability to access any services or features that require a Flashfix account. Additionally:

 

We will remove your personal information from our active databases.

Some information may remain in our records for a period of time as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

4. Time Frame

We will process your deletion request within 30 days of receiving a verified request. If there is a delay in processing your request, we will notify you of the reason and expected delay period.

 

5. Contact Us

If you have any questions or concerns about our Deletion Request Policy, or our practices with regards to your personal information, please contact us at the details provided above.